OUR TEAM

Our team combines technical claims expertise with clear policy interpretation and a people-first approach to service. We know claims often come at some of life’s most difficult moments, and we take pride in delivering compassionate, responsive, and accurate support.

Alex Shaw,

AIC, AFIS, ARM

Claims Technical Director

Joshua Belanger,

CPCU, AIDA, AIC, AIS

President

Stacey Hetzel

Insurance Services Specialist

Andrea Pyles

LGBC

Senior Claims Examiner

Michelle Perry

Claims Quality & Compliance Manager

Andrew Van Gessel

Senior Claims Manager

Sarah Young,

AFIS

Claims Operations Supervisor

Partner Experience

"Our areas of focus are complex...That requires a level of understanding that most claims organizations do not have. SureStead has that expertise. They understand how these risks operate, how they should be valued, and what actually drives loss.”

– Joseph S.