OUR TEAM

Our team combines technical claims expertise with clear policy interpretation and a people-first approach to service. We know claims often come at some of life’s most difficult moments, and we take pride in delivering compassionate, responsive, and accurate support.

Alex Shaw,

AIC, AFIS, ARM

Claims Technical Director

Michelle Perry

Claims Quality & Compliance Manager

Andrew Van Gessel

Senior Claims Manager

Sarah Young,

AFIS

Claims Operations Supervisor

Joshua Belanger,

CPCU, AIDA, AIC, AIS

President

Stacey Hetzel

Insurance Services Specialist

Partner Experience

"We had the pleasure of working with Sarah Young on our fire loss of a greenhouse and contents. She was very professional, friendly, and most helpful on filling out the loss claim worksheet. She made a very laborious task much easier!"

– Dianne M.